Privacy Policy

You may have heard about the GDPR (General Data Protection Regulation), which came into force on 25th May 2018. It's a pretty big deal, so here at Knowledge Nest we want to make sure we're looking after our customers' data to the highest level possible.

Here's the short version: you can be confident that your personal info is secure with us and won't be wandering off anywhere else.

How we use your personal information

We use personal information in order to promote and provide our products and services, to ensure the security of our websites, and to run our business. We have set out on  more information on the categories of personal information that we collect, the specific ways in which that personal information is processed by us, the legal bases which permit us to do this, and the types of partners with whom we share your personal information.

In some cases where we ask for your personal information, we do so in order for us to fulfil your request or order (e.g. needing your address to send you your order). If you do not provide that personal information we will not be able to process your request or order.
Giving and withdrawing your consent, and updating your personal information
Where your consent is required for us to process your personal information, we will ask for your consent at the point at which you provide your data.  You have the right to withdraw that consent at any time. You can also update your personal information at any time. If you wish to do either, contact us at info@knowledgenest.co.uk
We do not sell your personal information to third parties.

Storing your personal information

Your personal information may be stored and processed outside of the country where it is collected, including outside of the European Economic Area. When transferring information to others, within the EEA or otherwise, we ensure that appropriate and suitable safeguards and technical measures are in place to protect your personal data. To do this, we make use of standard contractual clauses that have been approved by the European Commission, or we use an appropriate Privacy Shield certification or Binding Corporate Rules put in place by our suppliers, or we implement other similar measures required by laws around the world. A copy of the relevant mechanism can be provided for your review on request by sending an e-mail to our Data Privacy Officer at info@knowledgenest.co.uk

We will only keep records of your personal information for as long as is reasonably necessary for the purposes for which we have collected it, and in order to comply with any statutory or regulatory obligations in relation to retention of records. We respect requests to stop processing your personal data for marketing purposes. This includes keeping a record of your request indefinitely so that we can respect your request in future.